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Privacy Policy

“County Lane Kitchens” knows that your privacy is important to you and we are committed to protecting your privacy to the extent we are able. This privacy policy sets out the collection, use, and distribution of information gathered by “Country Lane Kitchens” from you personally, or for your use of our web site. 

By using the “Country Lane Kitchens” website or sharing your information with us, you are consenting to the use of your information as outlined below. 

Collection and use of information about you:

“Customer” or “contact information” is anything you provide us with about yourself.  “Country Lane Kitchens” collects customer information for a variety of reasons. It is used to communicate with our customers about our products, to enhance our customers’ shopping experience, to send promotional emails about new products and special offers, to conduct market research, and to process any transaction, or inquiry that our customer may initiate with us. 

“Country Lane Kitchens” may collect information such as your name, shipping and billing address, telephone number, email address, credit card information, birth date, gender, job description, personal interests, product interest, purchases, and other pertinent information.  We may combine information you provide us with online, over the phone, and in our store to provide you with the very best service and to enhance your shopping experience with us.  We may contact you via phone or email from time to time to conduct market research, advise of specials and promotions, or sort out any questions relating to an order.  Your personal information is kept confidential and will not be sold to another company. 

We will never contact you via email to request your credit card information. 

You may visit our site anonymously; however, we may use cookies to track the user’s computer and preferences.  

Cookies:

Cookies are a small data file automatically stored on the user’s computer to enhance the convenience and use of the web site.  Cookies can recognize the user’s computer, track how and when the website is used, and record other data about the user’s preferences.    This feature allows us to better understand your preferences which will allow us to keep more up to date with offers that may be of particular interest to you as well as to track the activity of our website and analyze what our customer’s needs are.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You may choose to set your browser to decline cookies, however, you may not have access to all the features of our website which may prevent you from taking full advantage our products and services.

Our third party service providers may use cookies to collect information about you on our behalf. 

Security:

“Country Lane Kitchens” is committed to ensuring that your information is kept secure during transmission.   To protect the information delivered to us electronically, personal information is encrypted using 128-bit SSL (Secure Sockets Layer) software technology. SSL security only works on SSL enabled browsers.  However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.  While we always strive to protect your personal information, we do not guarantee the security of any data transmitted electronically, and any information you transfer to us, you do so at your own risk.

Unfortunately, identity theft is becoming a well established activity.  There are measures you can take to help ensure your security.  Keep any passwords you provide us with in a safe place and do not share them with anyone. Also, when you are finished your visit to our site, remember to log off your account and shut down your browser window.   If you are using a shared or public computer, remember to delete your browsing history.  Please note that email is not encrypted and is not considered a secure means of transmitting information. If you are still concerned about the security of your information through ordering electronically, you may call us at 1-877-643-0285 or 1-306-662-3190  or fax us at 1-306-662-3182 with your order.

“Country Lane Kitchens” may contact persons or businesses that provide third party services such as credit card processing, shipping, data management, etc. These are our service providers and are given only the information they need to carry out their specific duties.  If you do not wish your information to be shared with these service providers, you may not purchase through our website. For more information on the privacy policies of those service providers, please contact us at sales@countrylanekitchens.com.

“Country Lane Kitchens” may be required to disclose personal contact information if we have reasons to believe any legal action may be needed, either to protect our customers, ourselves, or by requirement of the law.

Other:

You may opt out of receiving email advertisements or direct mail advertisements by phoning us at 1-877-643-0285 or'"1-306-662-3190"'.  We do not make a habit of sending irrelevant material, and you may be missing out on our highly rated quarterly newsletter and special promotions by doing so.

We have no control over any websites other than our own.  Therefore, we cannot be responsible for the protection and privacy of any information provided to other sites.

“Country Lane Kitchens” will not knowingly collect information or provide services and products to children under 13.    

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held about you please write to P.O. Box 459, Maple Creek, SK  S0N 1N0.    

If you believe that any information we are holding about you is incorrect or incomplete, please email or write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

By using our website, you agree to the terms set out herein.  Please contact us by phone at 1-877-643-0285 or"1-306-662-3190"if you have any questions or concerns.  

“Country Lane Kitchens” may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from January 2, 2013.