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Because loyal, satisfied customers are our biggest asset, Country Lane Kitchens goes above and beyond with customer satisfaction.
People that come to the store or shop online tell us time and again, "It's your service that brings us back."
Country Lane Kitchens offers more than just customer service. They also focus on quality, user-friendly products, and staff product knowledge. Not only do the kitchenware items they sell have to perform the way they are supposed to, they also must be easy to use, easy to clean, and easy to store - all features that help make your time in the kitchen more fun.
Country Lane Kitchens is also concerned about helping its customers serve healthy meals. They offer appliances and tools that use fresh produce, less fat, and fewer calories to make from-scratch meals, all with less preparation time. The staff is known for their product knowledge. This knowledge, along with extensive personal experience in the kitchen helps with customer questions and needs. Any queries or concerns a customer may have are taken seriously; both positive and negative feedback is welcome. They know they can trust the staff's judgement and value what they say. When someone comes in and has a specific cooking problem, with just a quick question or two, they can point the customer to the right product, show them how and why it works, and provide follow-up help as necessary. Most of what is sold has been personally tried and used by the staff themselves.
Customers talk about their in-store shopping experience: "This is a must see store we have to bring our friends and relatives to." While you may not be able to visit us in-store, you can still experience the same service through Country Lane Kitchens' online store. We strive to make your online shopping experience fun, informative, and easy to both browse through and buy from. We love to hear from our customers.
What our customers have to say about us:
• I love all the unique items you have. I always find something new that I like. D.S. Swift Current, SK
• You have an awesome store - it is worth the drive from Swift Current just to shop at your store. Janice
• Most amazing kitchen store I have been in. Great!! D.C. Innisfail, AB

• Doing a great job already. It was my first visit and I was very impressed. Anonymous

• Love the store and have been in once a year for the last two years. Live in Calgary so try to camp there once a year. One of the best kitchen stores I have been in in Alberta and B.C. Love Maple Creek. Anonymous
• Yes, you could sign me up for the newsletter. I've really been enjoying my Bosch! I use the blender attachment everyday to make my smoothie and I haven't bought buns or bread from the store since I bought it! I've tried both the whole wheat and basic white recipes. And we love them both! R.M. Davidson, SK
• Friendly service, unique products. J.D. Grand Forks, BC

• Just want to thank you for your interest in our needs and providing excellent service. Top Notch!!  Anonymous
• What I like about your product and services is the quality and the friendly service - there is always something to use! G.M. Maple Creek, SK
• I love the Rada knives. R.B. Swift Current, SK
• I like all the awesome gadgets and Rada knives. L.K. Leader, SK
• I like the idea of a independent store, rather than a chain. Looking forward to doing business with you! Anonymous
• Yes, I have used the glass a few times in a restaurant here in Washington, D.C. I loved the shape and feel and took note of the C&S label on it and then googled the item and found your website. G.L. Washington, DC
• I was in your store yesterday with my husband (we were heading back to Ontario.) I just wanted to thank you for your awesome service, and I loved your store. My mother also LOVED her tea kettle- it was the exact size she wanted! So glad we decided to make the stop into Maple Creek; a very nice, friendly community, and we will be back again someday. Thanks.
• I like the store - as good or better than any mega-city store! Great personal service. E.S. Lethbridge, AB
• It is always a pleasure to shop at your store - you have great gadgets. D.D. Maple Creek, SK
• All interactions to date have been very satisfying. Communications are very timely returned and information transmitted efficiently. Keep up the good work. Anonymous
• Just wanted to say what a lovely surprise when I picked up my mail today and found the gift and letter of appreciation. Just love your store and your helpful, cheerful service, wish I lived closer! Thanks again! J.B. Climax, SK
• I really like your website, especially that I can name my lists. The site is easy to navigate and looks appealing as well. Keep up the good work. K.S. Fort Qu'Appelle, SK
• You have great selection and great customer service. P.S. Maple Creek, SK
• I bought a Kuhn Rikon pressure fry pan about 15 years ago and it's almost as good as new - I use it several times a week. I have purchased from Country Lane Kitchens many times since then and have been satisfied with everything I have bought. Meal preparation is easier, and we are eating healthier. L.D. Maple Creek, SK
• My experience both in the store and at the Tradeshow was satisfactory as well as fun. Anonymous
• I just want to send you this quick email to tell you I am absolutely thrilled with my pressure cooker. I have used it so much and the meals are great. I love the time saving thing when I haven't planned ahead. The meat is so tender, and I love how it cooks the vegetables too. I now want another one so I can make a meat dish and vegetables separately. Maybe I'll get one for Christmas! Thanks again for the great service and the extra recipes. G.F. Estevan, SK
• I love the pressure pan, browned my chicken pieces and then pressured them for 8 minutes. It was great and will try some more things now that we are home for a few days. Also wanted to thank you for the knife, very nice of you. Haven't used the flour sifter but it is just like the one my grandmother had so I know it will be great. A.P. Medicine Hat, AB
• I have always been pleased with my purchases. J.A. Maple Creek, SK
• I like the variety of kitchen 'toys'! J.P. Swift Current, SK
• Your products make great gift ideas for yourself and others. E.G. Waldeck, SK
• I would recommend Country Lane Kitchens because of the help and supportive staff that know their products. W.M. Bracken, SK
• The products are great!! You know your products well - very informative in regard to them. J.M. Swift Current, SK
 • Change nothing! Love your store! Anonymous
• I love your newsletters - keep the recipes coming. J.D. Maple Creek, SK